Refund History Report

A refund history report is a financial document that provides a chronological record of all refunds processed by a business. This report typically includes details such as the date of the refund, the customer's name or account, the reason for the refund, the refunded amount, and any associated transaction references. A refund history report is essential for tracking and documenting refund transactions, enabling businesses to maintain transparency and accuracy in their financial records.

REFUND HISTORY REPORT IN ACCOXI

The report encompasses all recorded refunds against various credit notes in the organization, providing information on customer names, credit note numbers, reference numbers, remarks, invoice numbers, and amounts. To access the Refund History report, click on the Customer Payments head under report module and choose the Refund History report. Clicking on this report option will display refund details on the screen.

MENU AVAILABLE IN REFUND HISTORY REPORT

Field	Description
Customize	The user has the flexibility to tailor the report data by clicking on this button. Data filtration is possible based on the date period, and customer name. In the filter window, the user can input the starting and ending dates to customize the data according to the specified date range. Additionally, you have the option to filter the data based on the customer by searching the customer name using the filter option.
Export to Excel	By clicking this button, users can export the report to Excel.
Export to PDF	Clicking this button allows the user to export the report to PDF.
Print	This button enables users to print the refund history report.
Email	To send the report via email, simply click this button. The report in PDF format will be attached to the email, and you can input the recipient's email address, CC address, subject, and any additional details for the email.
Pagination	The pagination control offers the capability to navigate from one page to another.
Exit	Clicking the 'Exit' button allows the user to exit from the report.

DATA AVAILABLE IN REFUND HISTORY REPORT

Field	Description
#	The symbol '#' represents the number of lines in the given context.
Customer Name	The customer associated with the credit note transaction is displayed here.
Credit Note no	The credit note number associated with the refund transaction is displayed here.
Ref no	The reference number of the refund transaction is displayed here.
Remarks	The remarks provided within the refund transaction are displayed here.
Invoice no	The invoice number from which the credit note is generated is displayed here.
Amount	The amount given as a refund is displayed here.

Frequently Asked Questions?

01What is the content of Refund History Report in ACCOXI?

In ACCOXI from Customer Payments user can access the Refund History report. The report contains all the refunds that have recorded against various credit notes in the organization. It shows the details of customer name, Debit Note number, Reference number, Remarks, Invoice number, and Amount.

02How to take print of the Refund History report with complete list of items?

Click on the Reports Module.
Select the option Refund History from Customer Payments head.
At the right hand side of the report, there is a Print button.
Click on the Print button and it opens the print view form.
You can set the page range, page height, width and can enter the required number of copies here.
Click on the Print button to get the printout of the refund history report with complete list of items.

03How can I export the customer refund history report data in to Excel format?

Click on the Reports module.
Select the option refund history from customer payments head.
At the right hand side of the report, there is a Print button.
Click on the Print button and it opens the print view form.
Click on the Export button at the bottom right side of the page.
New window will appear for to save the file. You can select the location to save the file.
Click on save button to save the data in Excel format.

04How can I check the refund amount of a transaction in the Refund History Report?

Click on the Reports Module.
Select the option Refund History from Customer Payments head.
Then the refund history report opens and at the right end side of the report table user can view the refund amount of the corresponding transaction.

05Is there any option to filter the Refund History Report by selecting a single customer?

Yes. You can filter the Refund History Report by using the option Customize Report and can filter the data with a single customer. It can be done by following steps;

Click on the Reports Module.
Select the Report Refund History from Customer Payments head.
Click on the Customize Report menu.
By clicking on the customize report, you can filter the report by date between and customer. If you want to filter the data by single customer select the customer from the drop down list.
Click on Run Report to get the customized data