Scope

The following point applies to Accoxi Web site and the services we provide through it.

1. Subscription Cancellation

Customers may cancel their Accoxi subscription at any time through their account dashboard or by contacting customer support. Cancellation requests will be processed immediately upon confirmation.

2. Effective Date of Cancellation

• Cancellation will take effect at the end of the current billing cycle.
• Users will continue to have access to Accoxi services until the subscription period expires.
• No partial refunds will be provided for unused periods unless otherwise specified.

3. Free Trial Cancellation

• Users can cancel their free trial at any time before the trial period ends.
• No charges will be applied if cancellation is completed before the trial expiry date.
• Failure to cancel before expiry will result in automatic conversion to a paid subscription.

4. Data Retention After Cancellation

• After cancellation, user data will be retained for a limited period (e.g., 30–60 days) for backup and recovery purposes.
• After this period, data may be permanently deleted from the system.

5. Account Reactivation

• Users may reactivate their subscription at any time by logging into their account and selecting a plan.
• Previous data may be restored if within the retention period.

6. Contact for Cancellation

For assistance with cancellation, please contact:

• Email: support@accoxi.com
• Website: www.accoxi.com

7. Policy Updates

Accoxi reserves the right to modify this cancellation policy at any time. Changes will be communicated via email or platform notification.